Verify agent connectivity: Ensure that the agent with the name “agent-XXXXXXX” is running and connected to the server. Check the status of the agent and ensure it is online and available
Restart the agent: If the agent is offline or experiencing connection issues, try restarting the agent service or process. This can help establish a connection with the server.
cd /<HOME_DIRECTORY>/bin
./agent start
Double-check the configuration settings for the agent. Ensure that the agent name is correctly specified and matches the actual agent name running on the server. Verify other configuration parameters, such as the agent URL, port, and authentication settings.